To make your password as strong as possible, it must be between 8 and 20 characters long and contain at least one of each of the following:
• a number,
• a capital letter
• a lowercase letter
• a special character (e.g. !, ?, %, £, *, &)
You need to enter the email address you give us when you set up your policy.
If you've changed this since, please enter the most recent email address you've given us.
If you’ve forgotten your email address, please call us on 03300 240 612.